Senior Policy Officer - Mental Health and Public Intoxication Reform | VIC - Multiple Locations

Senior Policy Officer - Mental Health and Public Intoxication Reform

Posted on 09-Aug-2022
Application Close Date: 15-Aug-2022
VIC - Multiple Locations
Strategy, Planning and Compliance
Position Type:
Fixed Term - Full Time
Job Reference:
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About ESTA

The Emergency Services Telecommunications Authority (ESTA) is the statutory authority providing the critical link between the Victorian community and the State's emergency services agencies. It provides Victoria's 24-hour emergency call-taking and dispatch services, including Triple Zero, for police, fire, ambulance and Victoria State Emergency Service. ESTA also manages the provision of advanced, operational communications for Victoria's emergency services, supporting police, fire, ambulance and VICSES personnel in the field.


About the role

Reporting to the Special Projects Manager, the Senior Policy Officer - Mental Health and Public Intoxication Reform will work with internal and external stakeholders at all levels and provide expert policy advice on Mental Health and Public Intoxication Reform and lead delivery of the project.

The variety and challenge in this role will come from the following duties:

  • Drive the delivery of Mental Health and Public Intoxication Reform impacts at ESTA including the development to project management and governance materials.

A more detailed list of Duties and Responsibilities are outlined in the Position Description which is available on our careers website.


About you

To be considered for this fantastic opportunity, you will have the following:

  • Legal or policy qualifications are highly desirable
  • Demonstrated knowledge of government and Victoria's emergency management arrangements and experience working within the public sector
  • Ability to work effectively both independently and in multi-disciplinary team environment, with tight timeframes whilst delivering projects simultaneously
  • Prior experience in the development and preparation of clear, concise and authoritative documents on complex policy issues for varied audiences




ESTA's staff are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field. Call-taking and dispatch services are delivered from three State Emergency Communications Centres (SECCs) located at Ballarat, East Burwood and Burwood East.  

Operating in an environment of increasing community expectations for seamless and transparent emergency services, ESTA pursues continuous improvement across all areas of its service delivery.


What we can offer you

You will be provided with a competitive salary and an opportunity to support a critical service to the Victorian community.  We also offer flexible working arrangements, employee benefits/discounts and more!


How to Apply

If you are interested in applying, you should follow the directions in the “How to Apply for ESTA Positions” document and submit your application online.

Applications will close on 15 August 2022.


The fine print

The successful applicant must satisfy the National Police Records Check standard that includes finger printing.

You are not eligible to apply if you have previous Victorian Public Sector employment and received a Voluntary Redundancy Package within 3 years prior to the advertised date.

ESTA is an equal opportunity employer and offers reasonable adjustment for people with a disability on request.

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