Mental Health & Wellbeing Manager | Burwood East

Mental Health & Wellbeing Manager

Posted on 25-Jul-2022
Application Close Date: 15-Aug-2022
Burwood East
People and Culture
Position Type:
Fixed Term -Full time or Part Time
Job Reference:
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Mental Health & Wellbeing Manager


  • A purpose driven organisation committed to the Victorian community
  • Flexible working environment, free onsite parking, and an attractive salary
  • Play a critical role in ensuring the Mental Health and wellbeing of ESTA's people, and environment


About ESTA

ESTA is the critical link between the Victorian community and the state's emergency services agencies and it partners with the agencies to improve service delivery to the community. It provides Victoria's 24-hour emergency call-taking and dispatch services for police, fire, ambulance and VICSES and manages the provision of advanced, operational communications for police, ambulance, fire services and the SES.  Its vision is to be a high-performing team trusted by the community and our partners to deliver the right emergency response. And its central goal is to save lives and prevent harm through speed and accuracy in emergency operations.


About the role

The Mental Health & Wellbeing Manager is a key and active participant of the People and Capability team.

The goal of the team is to provide for a high-performing organisation and a valued people experience with a focus on being safe and well, connected by purpose, and by having careers that make a difference.

The Mental Health & Wellbeing Manager is a member of the People and Capability leadership team and will be required to coordinate and undertake a range of often complex, technical or sensitive, strategic and operational activities involving strategy development, research, analysis, stakeholder management and communication.

The role is responsible for overseeing the development, delivery and evaluation of ESTA's mental health plan initiatives and for the governance, monitoring, and reporting of mental health and psychological service delivery. The position also oversees the implementation of the mental health and psychology service delivery model processes and procedures.

The managerial and advisory aspects of this role will encompass several important functions and provide strategic support and authoritative advice to the Executive Director working in tandem with the Head of Wellbeing.

Key to success will be the ability to be both strategic and “hands-on” to deliver practical and tangible outcomes that make a difference for our people and lift our mental health safety culture maturity.


About you

To be considered for this opportunity, you will have the following:

  • Current unconditional and unrestricted registration as a Psychologist or Clinical Psychologist with AHPRA.
  • A minimum of five years postgraduate experience in mental health delivering a range of evidence based psychological strategies.
  • Demonstrated strategic and policy planning, development and implementation skills.
  • Specialist expertise in the development and implementation of current evidenced based mental health and well strategies.
  • Experience integrating best practice mental health and wellbeing research into strategies at an organisational level that protect, promote and mitigate against risk to psychological health and wellbeing.
  • Strong stakeholder engagement and management skills including the ability to build relationships both internally and externally.
  • Highly developed written communication skills and ability to develop detailed reports and advice for the board, governance authorities, and stakeholders.
  • Proven experience establishing objective and strategic priorities that have clear and achievable direction and targets.
  • Identifying mental health and wellbeing training needs.
  • Success in managing oversight for wellbeing supports including EAP, Peer Support Program and early intervention programs.
  • Collaborating across departments to assist ESTA achieve its strategic goals
  • Experience providing project governance and evaluating the quality and impact of service delivery within the mental health environment to ensure a commitment to continual review and improvement.
  • Providing advocacy for mental health within the workplace including reducing stigma in relation to mental health and the promotion of mental health conversations.
  • Providing advice and support to other teams to facilitate the implementation of policies, procedures, programs, and initiatives, that align with the mental health plan.
  • Understanding of the challenges specific to an emergency services workforce.
  • The successful applicant must satisfy the National Police Records Check standard that includes fingerprinting.


What we can offer you

  • A job that's challenging and exciting
  • A role that makes a vital contribution to the Victorian community through a high-performance workforce
  • Belong to a connected and highly supportive team
  • Competitive pay and benefits
  • Flexible working arrangements to work around our business needs and your lifestyle


How to Apply

Applicants should prepare a statement outlining their expression of interest.   This statement should outline why you are interested in the role as well as addressing the selection criteria outlined in the position description.

Applications will close at midnight on Friday, 15 August 2022.

Please note –

In accordance with the Public Health Directions issued by the Chief Health Officer, ESTA must comply with employer obligations regarding mandatory COVID 19 vaccinations for authorised workers. If you are successful in gaining employment with ESTA you will be required to provide evidence of your vaccination against COVID 19.

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